20 publicaciones de empleo destacadas de customer service en microcentro, b (¡Están contratando!)

Position Overview
By joining Cognizant as a Service Desk Agent , you will be responsible for working within the Cloud, Infrastructure & Security practice to provide professional and technical support for clients across all industries and their systems and networks in the following areas: general system administration, network administration, cloud administration, and end user systems and application support. This is a client-facing role & the candidate will have regular interactions with various client managers.
Upon joining, you will get trained on practice specific technical skills, allowing you to enhance your core competency skills and grow your career. You will take on challenges to deliver technology innovation, and design and implement solutions impacting our clients’ business and IT imperatives.
Responsibilities

Primary responsibility is user support and customer service. Being present and available to clients requiring technical assistance.
Respond to questions from all emails and callers.
Become familiar with each client and their respective applications.
Learn fundamental operations of commonly used software, hardware, and other equipment.
Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software.
Become familiar with helpdesk policies and services.
Become familiar with the Systems, Network, Database, Desktop Engineers, programmers, developers, and each team in the IT Department.
Other duties as assigned by the Service Manager.

Qualifications

Intermediate English
Advanced Spanish
Bachelor’s degree students.
Less than two years of professional experience
Strong interest in learning the latest exploits, tactics, techniques and procedures, vulnerability remediation and security trends in Cloud implementations.
Excellent communication skills with the ability to work on a team.
Self-motivated individuals with strong analytical, troubleshooting, and problem-solving skills with the passion and appetite to learn newer technologies.

Why Cognizant?

A career in one of the largest and fastest growing IT services providers worldwide.
Ongoing support and funding with training and development plans.
Opportunity to work for leading global companies.
Our work environment is diverse, collaborative, and inclusive. We create conditions for everyone to thrive.
A highly competitive salary and great benefits, such as OSDE for you and your primary family group, annual bonus and many other benefits that we are going to share during the selection process.

Location: Argentina.
Shift: TUESDAY TO SATURDAY 14:00 – 23:00. Hybrid (Office: Three days per week) - Full Time.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
Cognizant is a global community with more than 345,000 associates around the world.
We don’t just dream of a better way – we make it happen.
We take care of our people, clients, company, communities and climate by doing what’s right.
We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Postulate ahora

Refiná tu búsqueda

customer service empleos en microcentro, b

Service Desk Agent (ENGLISH&SPANISH)

Retail Transformation & Omnichannel - Consumer Goods & Services Industry - Management Consultant

Go-to-market Innovation Specialist - Assistant Director - EY Global Delivery Services

Risk Operations Agent (AMER. US Timezone) - 8-months Contract

Service Delivery Engineer (Remote - Argentina, Mexico or Ecuador)

Sales Development Representative - US based company

Trading Support Operator South America (m/f/x)

Full Remote Ticket Monitoring & Purchasing Assistant

Customer Service Associate

Operations Coordinator/ VA (Cleaning Company)

AI Prompting & Automation Executive (Jr/Semi Sr)

Customer Service Representative

Customer Support Specialist

Airfreight Import Customer Service & Operations

Senior Administrator - Desk Side Services, AMT Asset Management Software

Sales Excellence & Operations Analyst - Global Alliance (Olivos/Barracas)

Digital Product Attorney - Connected Commerce, Payments, and Digital Legal team

Customer Tech - Agentic Commerce & AI Consultant | Sales & Commerce Consulting

Senior QA Tester - Playwright / TypeScript - Argentina (Buenos Aires or Belgrade - Hybrid)

Strategy & Consulting | Salesforce/MS D365 Platforms Consultant - Automotive Industry

Quiero recibir la alerta de empleo más reciente para customer service en microcentro, b

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado