We are seeking a Senior Business Analyst with hands-on experience in digital transformation, particularly in eCommerce and CMS environments.
In this role, you will partner with cross-functional teams to deliver projects that foster business growth and digital innovation. The ideal candidate excels at gathering requirements, designing solutions, and ensuring projects are completed efficiently in fast-paced settings.
Responsibilities
-
Lead the identification and documentation of business requirements for digital transformation initiatives, focusing on eCommerce and CMS platforms
-
Work with stakeholders such as internal teams, clients, and vendors to define business goals and translate them into technical and functional specifications
-
Analyze workflows, pinpoint gaps, and design improvements to optimize digital processes, customer experiences, and operational effectiveness
-
Collaborate with Solution Architects, developers, UX designers, project managers, and product owners to ensure technology solutions align with business needs
-
Review and document existing systems, workflows, and data flows to uncover opportunities for automation or enhancement
-
Develop user stories, use cases, and acceptance criteria for projects within Agile or Scrum frameworks
-
Contribute to the digital transformation roadmap, emphasizing scalability, performance, and user experience
-
Perform risk assessments and communicate the effects of changes to relevant stakeholders
-
Organize and facilitate workshops, presentations, and meetings to gather feedback, align objectives, and share progress
-
Participate in testing phases to verify that business requirements are met through User Acceptance Testing and Quality Assurance
Requirements
-
Minimum of 3 years’ experience as a Business Analyst with a focus on digital transformation projects
-
Practical experience with eCommerce platforms such as SAP Commerce, Magento, Shopify, CommerceTools, and CMS tools like Contentful, Contentstack, or WordPress
-
Proven ability to lead requirements gathering for complex projects and produce clear, actionable documentation
-
Strong knowledge of Agile or Scrum methodologies and experience working in Agile environments
-
Advanced skills in data analysis to convert information into business insights
-
Proficiency in business process modeling, BPMN, and workflow diagramming
-
Excellent communication and stakeholder management skills for effective teamwork and project delivery
-
Experience using tools like JIRA, Confluence, Azure DevOps, or similar for project management and collaboration
-
Strong problem-solving skills and adaptability in fast-paced environments
-
English language proficiency at B2+ level or higher, both written and spoken
Nice to have
-
Bachelor’s or Master’s degree in Business, IT, Computer Science, or a related field for a strong academic foundation
We offer
-
International projects with top brands
-
Work with global teams of highly skilled, diverse peers
-
Healthcare benefits
-
Employee financial programs
-
Paid time off and sick leave
-
Upskilling, reskilling and certification courses
-
Unlimited access to the LinkedIn Learning library and 22,000+ courses
-
Global career opportunities
-
Volunteer and community involvement opportunities
-
EPAM Employee Groups
-
Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn
