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We are seeking a Lead Site Reliability Engineer to embed with the team and drive reliable operations across a broad infrastructure landscape. You will own monitoring, observability, and logging with Dynatrace and Splunk, and help evolve dashboards, alerting, and analysis practices. You will also join the on-call rotation and partner on incident response. Apply now.

Responsibilities

Monitor and sustain the health, performance, and reliability of the client's applications and services
Operate and continuously enhance Dynatrace and Splunk, including dashboards, alerting, anomaly detection, and log analysis
Analyze alerts, determine likely root causes, and deliver actionable recommendations to engineering and incident management teams
Support incident response activities and participate in the on-call rotation
Perform Root Cause Analysis (RCA) and drive measurable post-incident improvements
Define and monitor SLOs, SLAs, and error budgets
Detect and remediate observability and monitoring gaps across services
Maintain operational runbooks and supporting documentation

Requirements

Proven background with 5+ years in Site Reliability Engineering, Production Operations, DevOps, or a closely related role
Deep expertise in Dynatrace and Splunk, including APM, alerting, dashboards, RUM, synthetic monitoring, service flow analysis, SPL queries, and log analysis
Hands-on experience with production incident management and on-call support, covering alert triage, incident response, RCA, and post-incident reviews
Strong troubleshooting skills and RCA capability across distributed applications and services
Solid understanding of application architecture, service dependencies, integrations, performance analysis, dependency mapping, and bottleneck identification
Practical experience with AWS services, including CloudWatch, ECS, EC2, ALB, Route53, RDS, and VPC
Working knowledge of CI/CD pipelines and release validation processes
English proficiency at B2 (Upper-Intermediate) level or higher

Nice to have

Familiarity with AI-assisted observability capabilities
Experience optimizing monitoring and alerting strategies
Exposure to Infrastructure as Code (Terraform or equivalent)
Travel/Airline industry experience
Background supporting modernization and cloud transformation initiatives

We offer

International projects with top brands
Work with global teams of highly skilled, diverse peers
Healthcare benefits
Employee financial programs
Paid time off and sick leave
Upskilling, reskilling and certification courses
Unlimited access to the LinkedIn Learning library and 22,000+ courses
Global career opportunities
Volunteer and community involvement opportunities
EPAM Employee Groups
Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

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