18 publicaciones de empleo destacadas de records specialist en desde casa (¡Están contratando!)

Customer Service Agent
ueni ltd —Desde casa
- $11.899,49 - $14.874,36 por hora
- Tiempo completo
Postulación rápida
2h
General AI Specialist - PyTorch, MLflow, & Transformers at OneSeven Tech
OneSeven Tech —Desde casa
- Tiempo completo
Postulación rápida
Senior QA Specialist - LATAM
Rad Hires —Desde casa
- Tiempo completo
Postulación rápida
Argentina - Hub Spot Specialist
Teem —Desde casa
- Tiempo completo
Collections Specialist
Tongo —Desde casa
- $1.500.000 por mes
- Tiempo completo
Postulación rápida
4d
Argentina - Accounting Specialist
Teem —Desde casa
- Tiempo completo
Country Approval Specialist / Sr Country Approval Specialist
Thermo Fisher Scientific —Desde casa
- Tiempo completo
TikTok Content Specialist
ScaleUp —Desde casa
- Tiempo completo
Postulación rápida
Accounts Payable
Summerhill Resorts —Desde casa
- $10.480 - $15.718 por hora
- Medio tiempo
Postulación rápida
10d
Cash Applications Specialist I - Argentina
Teladoc Health —Desde casa
- Tiempo completo
Accounts Payable Clerk
Intechsol Corp. —Desde casa
- Tiempo completo
Postulación rápida
1d
Senior B2B PPC Specialist
LatoJobs —Desde casa
- Tiempo completo
Postulación rápida
4d
Content Marketing Specialist (AI, TikTok & SEO)
ScaleUp —Desde casa
- Tiempo completo
Postulación rápida
Lead Salesforce Developer (SFMC)
EPAM Systems, Inc. —Desde casa
11d
Payroll & Benefits Specialist (Argentina Only - Remote)
Varicent —Desde casa
Postulación rápida
Full Stack WordPress Developer
MyVA Support —Desde casa
- $2.540.000 por mes
- Tiempo completo
Postulación rápida
3d
Chief Oracle ERP Engineer
EPAM Systems, Inc. —Desde casa
3h
Technical Project Manager Ssr / Sr - LATAM
Coderio —Desde casa
Postulación rápida
1d

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General AI Specialist - PyTorch, MLflow, & Transformers at OneSeven Tech
OneSeven Tech —Desde casa
Efficiency & Scale: Experience with DeepSpeed, ONNX Runtime, or NVIDIA TensorRT, and knowledge of distributed training (Ray, Horovod, or DDP).
Postulación rápida

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Customer Service Agent

ueni ltd -
Desde casa

Postulación rápida

Detalles del empleo

Indefinido | Tiempo completo
$11.899,49 - $14.874,36 por hora
Hace 2 horas

Descripción completa del empleo

We are looking for a Customer Service Agent to support customers across three key areas: Support, Proactive Customer Success, and Retention.

This is a customer-facing role suited to someone who is a strong communicator, enjoys solving problems, and is comfortable helping customers through chat, email, and phone.

You will help customers resolve day-to-day issues, get more value from their UENI service, and find the right solution when they are considering leaving.

Please note that only candidates based in Latin America will be considered for this position.

Working Hours: Monday to Friday with one working weekend a month. 9am - 6pm Central time.

Top performers at UENI will be rewarded with promotions, remuneration progression, and performance bonuses.

Key Responsibilities

Support

Respond to customer enquiries through chat, email, and phone.
Assist customers with their websites, subscriptions, billing, domains, emails, and account access.
Explain processes clearly and resolve issues with minimal back and forth.
Take ownership of follow-ups and escalate complex cases when required.
Keep accurate notes, tags, and conversation records.

Proactive Customer Success

Reach out to customers who may need support with onboarding, payments, reactivation, or account setup.
Support engagement campaigns.
Help customers complete key actions and connect them with the right resources or specialist support.
Identify recurring customer issues and share feedback with the team.

Retention

Handle cancellation requests, pricing concerns, and downgrade enquiries.
Understand why the customer is considering leaving and offer an appropriate solution.
Use approved retention options.
Manage sensitive conversations with empathy and professionalism.

Skills and Experience

Previous experience in customer service, customer success, account management, retention, or a similar customer-facing role.
Strong written and spoken English.
Confidence communicating with customers through chat, email, and phone.
Ability to remain calm, professional, and solution-focused during difficult conversations.
Strong problem-solving skills and the ability to assess situations independently.
Ability to explain technical or billing-related information clearly.
Good organization and follow-up management.
Comfortable working with performance targets, service levels, and quality standards.
Confidence learning and working across several systems and customer processes.
A customer-first mindset balanced with sound commercial judgment.

Job requirements

Experience with customer retention, cancellations, renewals, or objection handling.
Experience supporting subscription-based products or services.
Familiarity with platforms such as Intercom, Zoho, Stripe, or Wix.
Experience supporting websites, domains, email services, or digital products.
Experience working with small business owners.

Job Types: Full-time, Permanent

Pay: $11,899.49 - $14,874.36 per hour

Work Location: Remote

Postulación rápida

Refiná tu búsqueda

records specialist empleos en desde casa

Customer Service Agent

General AI Specialist - PyTorch, MLflow, & Transformers at OneSeven Tech

Senior QA Specialist - LATAM

Argentina - Hub Spot Specialist

Collections Specialist

Argentina - Accounting Specialist

Country Approval Specialist / Sr Country Approval Specialist

TikTok Content Specialist

Accounts Payable

Cash Applications Specialist I - Argentina

Accounts Payable Clerk

Senior B2B PPC Specialist

Content Marketing Specialist (AI, TikTok & SEO)

Lead Salesforce Developer (SFMC)

Payroll & Benefits Specialist (Argentina Only - Remote)

Full Stack WordPress Developer

Chief Oracle ERP Engineer

Technical Project Manager Ssr / Sr - LATAM

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